When it comes to knock-your-socks-off growth and profitability, nothing can substitute for intellectual firepower. But undisciplined genius rarely transfers directly to the bottom line. Management process, systems & procedures -- or plain old "business tools" -- are the keys to triggering and channeling the brain power and blood / sweat / tears into actions that ultimately impact the bottom line.
There are dozens of procedures and they come in all sizes and degrees of complexity. The only irrefutable generalization may be this: proven process is a faster, cheaper, better way to implement meaningful change. And it's infinitely safer.
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